Duke Helping Home Fund

The Duke Energy Helping Home Fund is a $20 million program authorized through an agreement with the N.C. Public Staff and approved by the N.C. Utilities Commission during the 2013 Duke Energy Progress and Duke Energy Carolinas rate cases. It benefits low-income customers by reducing their residential electric use. Funds for the program come from Duke Energy shareholders, not through customer rates.

Duke Energy’s Helping Home Fund provides qualified, low-income customers with energy efficiency upgrades at no cost to the customer. Eligible customers must meet U.S. Department of Energy criteria as being income-qualified in addition to other program qualifications. Measures may include weatherization upgrades, heating and cooling system replacements, appliance replacements, and health and safety upgrades to customers’ homes. An energy assessment of the home will help to determine which measures are most appropriate.